Refund Policy

 

Thank you for your support! Please review our updated policy below to ensure clarity regarding returns, refunds, and exceptions.  

 

**Final Sale Policy**  

Due to the exclusive and often personalized nature of many of our products, all sales are final. This includes items such as signed merchandise, limited-edition products, and digital downloads.  

 

**Made-to-Order Items**  

For made-to-order products, returns and refunds are subject to the vendor’s policy. Please refer to their guidelines for specific details.  

 

**Damages & Issues**  

We take great care to ensure your items arrive in perfect condition. However, if your order is damaged, defective, or incorrect, please contact us at **brooklyngabrielmusic@gmail.com** within 7 days of receipt. We will evaluate the issue and work to resolve it promptly.  

 

**Non-Returnable Items**  

The following items cannot be returned:  

- Digital products (e.g., music downloads, VIP bundles) unless explicitly stated as returnable prior to purchase.  

- Custom or personalized items.  

- Sale items, gift cards, and any perishable goods (e.g., food or plants).  

- Hazardous materials, flammable liquids, or gases.  

 

If you have questions or concerns about a specific item, don’t hesitate to reach out.  

 

**Contact Us**  

For questions, concerns, or assistance regarding your order, email us anytime at **brooklyngabrielmusicl@gmail.com**.  

 

Your understanding and support mean everything to us. Thank you for being a valued part of the *Brooklyn Gabriel* community!